Terms of use

The following Terms of Use (“Terms”) govern your use of the website www.roshrglo.com (“Website”) operated by HR GLOBAL GROUP PTY LTD (“we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Definitions

  • Websitewww.roshrglo.com and all related web pages, services, and content.
  • User: Any individual or entity accessing or using the Website.
  • Products: Home & Living items sold on the Website.
  • Services: Services provided in connection with the purchase of Products, including shipping and customer support.

2. License to Use

  • We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.
  • You may not:
    • Modify, decompile, or reverse-engineer any part of the Website.
    • Use automated tools (e.g., bots, scrapers) to access the Website without our prior written consent.
    • Use the Website for any commercial purpose, including advertising or reselling Products.

3. User Obligations

  • Account Registration: If required, you must provide accurate, current, and complete information during registration and keep it updated.
  • Password Security: You are responsible for maintaining the confidentiality of your account and passwords and for all activities under your account.
  • Compliance with Laws: You agree to use the Website in compliance with all applicable Australian laws and regulations, including the Australian Consumer Law (ACL).

4. Prohibited Conduct

You may not use the Website to:

  • Engage in fraudulent activities, including providing false payment information.
  • Upload or transmit viruses, malware, or other harmful code.
  • Harass, abuse, or otherwise violate the rights of other users.
  • Post or distribute offensive, defamatory, or illegal content.
  • Circumvent any security features or access controls on the Website.

5. Content Policy

  • User-Generated Content: If you submit reviews, comments, or other content (“UGC”), you grant us a royalty-free, worldwide license to use, reproduce, and distribute such UGC for promoting the Website or Products.
  • We reserve the right to remove any UGC that violates these Terms or our content standards without notice.

6. Intellectual Property

  • All content on the Website, including text, graphics, logos, and product images, is the intellectual property of HR GLOBAL GROUP PTY LTD or its licensors.
  • You may not use our trademarks, logos, or trade names without our prior written permission.

7. Order Terms

  • Placing Orders: By placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into contracts.
  • Price and Payment: Prices are in Australian dollars and include GST where applicable. You agree to pay all charges associated with your orders.
  • Order Confirmation: An order is not final until we send you a confirmation email. We reserve the right to cancel orders due to pricing errors or inventory shortages.

8. Limitation of Liability

  • To the extent permitted by law, we shall not be liable for any indirect, consequential, or punitive damages arising from your use of the Website.
  • Our total liability for any claim related to the Website or Products shall not exceed the amount paid by you for the specific Product in question.
  • We make no warranties about the accuracy or availability of the Website; use of the Website is at your own risk.

9. Governing Law and Jurisdiction

  • These Terms are governed by the laws of New South Wales, Australia.
  • Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Dispute Resolution

  • Before initiating legal proceedings, you agree to attempt good-faith mediation through our customer service department.
  • If mediation fails, either party may bring a claim in the appropriate court as specified in Section 9.

11. Termination

  • We may terminate your access to the Website at any time for violating these Terms or for business reasons.
  • Upon termination, your right to use the Website ceases, and you must destroy any downloaded content.

12. Updates to Terms

  • We may update these Terms periodically. The latest version will be posted on the Website with the “Last updated” date.
  • Your continued use of the Website after updates constitutes your acceptance of the revised Terms.

13. Contact Information

For questions about these Terms, please contact:

  • HR GLOBAL GROUP PTY LTD
  • 30 ROSEBUDS CIRCUIT, LEPPINGTON NSW 2179
  • Phone: 0406-131-589
  • Email: assist@roshrglo.com